Outstanding Organizations NEVER Stop Improving
Do the best organizations strive to get better? They sure do as they work toward achieving that highest level of exceptionalism. What we simply call
Do the best organizations strive to get better? They sure do as they work toward achieving that highest level of exceptionalism. What we simply call
Join our QBQ! Facebook Group today! Are you a coach? Before you say “No,” ponder how often you do coach. Consider what happens when we parent,
Join our QBQ! Facebook Discussion Group! When in college and working at Wells Fargo, the oldest of seven Miller kids, Kristin, called me at lunchtime.
Reasonable people know mistakes happen. How do I know this to be true? Examples like the one below. This is a story of a vendor
Please join our QBQ! Facebook Discussion Group here! This image still makes me laugh. A patron had spilled two ounces of coffee on the floor
Are you standing on the foundation of Personal Accountability? The two-ton boulder pictured was the first of 22 Miller “landscape” rocks and is our largest.
WARNING: This might offend — “Leadership” is the most over-emphasized ability, over-used buzzword, over-stressed quality, and the most misunderstood concept in the organizational world today.
Win a FREE autographed QBQ! book. Comment below to be entered into our 9/16/19 drawing! When you chat with the COO of a 7,000-person retail chain,
Toshiba Corporation of Mitchell, South Dakota—home of the famous Corn Palace—is a QBQ! organization. Since 2013, they’ve been inculcating the QBQ! message of Personal Accountability
Is the American consumer spoiled? Demanding? Greedy? Have we become a bunch of entitled brats? Or worse yet—a nation of … consumer victims?! Let’s call our topic Consumer