QBQ! Blogs

Making Ownership Happen!

Please join our QBQ! Facebook Discussion Group here! This image still makes me laugh. A patron had spilled two ounces of coffee on the floor

Are You Training On The Right Stuff?

Are you standing on the foundation of Personal Accountability? The two-ton boulder pictured was the first of 22 Miller “landscape” rocks and is our largest.

Skilled People Managers Are The Best Leaders

WARNING: This might offend — “Leadership” is the most over-emphasized ability, over-used buzzword, over-stressed quality, and the most misunderstood concept in the organizational world today.

Accountability: How Team Toshiba Lives QBQ!

Toshiba Corporation of Mitchell, South Dakota—home of the famous Corn Palace—is a QBQ! organization. Since 2013, they’ve been inculcating the QBQ! message of Personal Accountability