When speaking on “Personal Accountability and the QBQ!” we’ll ask audiences—tongue-in-cheek—if they are in a competitive business. 😉 No client crowd has …

One chapter in Outstanding! is titled “Never Forget Who Pays the Bills.” Yet, some people do. I witnessed an airlines gate agent …

“Feelings just are” is a famous phrase that popped up some years ago. The intent was good—it’s okay to be frustrated, disappointed, …

On her front lawn chatting with friends, Miller Offspring #2 (of 7) saw some boys grab an item from the street. It …

“You’re hired!” That’s what a QBQ, Inc. prospective client told Kristin—booking her for two QBQ! speaking engagements—and it happened for several reasons. …

At age 8, I got into trouble for scribbling four words on a wooden toy block (actual block pictured): “John Miller the …

A New Year look into the mirror with 13 Personal Accountability questions. Use them alone or with your team, family, and friends! …

Our 5-year-old Kenmore/Sears fridge (made by LG) quit. We all know that’s not good on any day of the year. One vendor …

Sometimes, I’ll email potential vendors to see if and how they’ll respond. It’s like a test. Is that wrong? 😆 Email has …