Teamwork: No Cool Kids, Every Player Counts
I’ve always loved this question: “What’s the most important leg of a 3-legged stool?” The answer is, of course, obvious. How about this question, though:
I’ve always loved this question: “What’s the most important leg of a 3-legged stool?” The answer is, of course, obvious. How about this question, though:
Outstanding! 47 Ways To Make Your Organization Exceptional This organization with more than 2,630 stores is very likely outstanding, but on this day, a franchise owner
The content below works for those interviewing and those being interviewed. Enjoy! If you recruit, interview, and select people, here’s our counsel: Hire CHARACTER over
The Premise There are many jobs where a person never interacts with the public, but retail isn’t one of them. Whether serving food and drink at Olive Garden or
Want to win this set of autographed books? Send us your best customer service story. If we publish it, you win! Email your story to John@QBQ.com
Have The QBQ! Workbook yet? Practical, powerful, and personal! There might be a million mistakes managers make, but the one we’re covering today is #1.
Special 2 for 1 offer on Outstanding! See below! When we included Chapter 27 titled “Develop Managers” in Outstanding! I’d hoped it wouldn’t be needed. I
I finally got this concrete out of the Colorado earth—using every tool I own. But at least I had the tools. This image provides us a clear message: People can
Happy 2015 to all! Our first blog of the year is longer than usual, but worth reading and applying. So grab a cup of coffee