QBQ! Blogs

Making Marriage Work: 15+ Tips

Since 1976, Karen Elizabeth Giles Miller and I have been “hanging out,” as the kids say today. And married since 6/21/80. It was a hot and humid

Accountability and Self-Awareness

Join our new parenting Facebook Group: “Raising Accountable Kids” Our son, Michael, gave me an odd compliment: “Dad will say a ton of stuff to you

The Quiet Victim Thinker

Stuart emailed us saying, “QBQ! totally changed my life.” I wanted to know more, so I typed, “Wonderful, Stuart! How did our material specifically make

21 CHOICES I Can Make Today!

I’ve been teaching “Personal Accountability and the QBQ!” since 1994. Kristin, our oldest offspring, has been doing so since 2008. Thankfully, this message is as

Outstanding Service Could Not Be Simpler

  I don’t know why, but nothing intrigues me more than outstanding customer service. Maybe it’s because, after 35 years in the training and development

Diet Coke or Mustard — It’s QBQ! Service

When my personal experience at the Rockbottom Restaurant became Chapter One of the QBQ! book — “Jacob and the Diet Coke” — little did I know

The Complaining Solution: STOP!

We’ve probably all been admonished at some point to “Stop complaining!” Amiright? Addictions can be tough to break, though. Question: Are you hooked on complaining?

Let’s Not Blame Mom and Dad

1966 Millers with The QBQ! Guy being cool with fingers in ears. Question: Do you blame Mom and/or Dad for how your life is going

Blame Game: 25 Reasons We Do It

Who ‘ya gonna call? Blame Busters! We’ve been working to bust blame at QBQ, Inc. for a long time. Given the human propensity to point