QBQ! Blogs

199 WORDS: The Simplicity of Being Outstanding!

Is providing outstanding customer service complicated? Let’s hear from Antonio, reader of Outstanding! John, we gutted and remodeled our kitchen. Almost complete, it looked amazing! We

Outstanding Service: Making a Customer for Life

Now that we have a daughter working at Target (“Cool Managers” blog), I’ve learned a bunch about the challenges—headaches!?—of managing a retail store. And here’s