Serving customers, building loyalty, and being outstanding are not that complicated. Rich, an Outstanding! and QBQ! reader, tells us all about it. Enjoy the simplicity—and
SPECIAL OUTSTANDING! BOOK PRICING Grab your QBQ! book here or Amazon When I saw these before and after photos of a Miller grandkid’s bedroom and how the child owned the problem,
SPECIAL OUTSTANDING! BOOK PRICING HERE Life teaches us — if we’re open to the lesson — that all we can really control is ourselves. This
I don’t know why, but nothing intrigues me more than outstanding customer service. Maybe it’s because, after 35 years in the training and development
Join our QBQ! Facebook Group today! Got relational problems? If so, here’s how to solve them! The Challenge Of Relationships After 40+ years of marriage,
Join our QBQ! Facebook Group here! Our story of not outstanding customer service is from QBQ! book reader, Christina. Enjoy! My husband, a car mechanic,
Reasonable people know mistakes happen. How do I know this to be true? Examples like the one below. This is a story of a vendor
As our heavily damaged economy slowly comes back to life, I can’t imagine a more critical time to stand out. Said differently, it’s time to
Is your team diverse? Karen and I (and our four biological kids) are Caucasian. Our three adopted daughters are African-American. Son-in-law, Ricardo, is Mexican, and
Is providing outstanding customer service complicated? Let’s hear from Antonio, reader of Outstanding! John, we gutted and remodeled our kitchen. Almost complete, it looked amazing! We
