QBQ! Blogs

A Picture of Outstanding: Simply Serving!

Serving customers, building loyalty, and being outstanding are not that complicated. Rich, an Outstanding! and QBQ! reader, tells us all about it. Enjoy the simplicity—and

Accountability: “It’s My Mess!”

SPECIAL OUTSTANDING! BOOK PRICING Grab your QBQ! book here or Amazon When I saw these before and after photos of a Miller grandkid’s bedroom and how the child owned the problem,

Be Outstanding, Make No Excuses

SPECIAL OUTSTANDING! BOOK PRICING HERE Life teaches us — if we’re open to the lesson — that all we can really control is ourselves. This

Outstanding Service Could Not Be Simpler

  I don’t know why, but nothing intrigues me more than outstanding customer service. Maybe it’s because, after 35 years in the training and development

Learning Makes For Outstanding Relationships

Join our QBQ! Facebook Group today! Got relational problems? If so, here’s how to solve them! The Challenge Of Relationships After 40+ years of marriage,

The Time To Be Outstanding Is NOW!

As our heavily damaged economy slowly comes back to life, I can’t imagine a more critical time to stand out. Said differently, it’s time to

Diversity: The Foundation of Outstanding Teams

Is your team diverse? Karen and I (and our four biological kids) are Caucasian. Our three adopted daughters are African-American. Son-in-law, Ricardo, is Mexican, and

199 WORDS: The Simplicity of Being Outstanding!

Is providing outstanding customer service complicated? Let’s hear from Antonio, reader of Outstanding! John, we gutted and remodeled our kitchen. Almost complete, it looked amazing! We