QBQ! Blogs

13 Consequences of Blame

Only when individuals engage in accountability, responsibility, and on-the-job ownership, will the very real dragons of finger-pointing, culprit-seeking, and blame be slain. This is when

Accountability: “It’s My Mess!”

SPECIAL OUTSTANDING! BOOK PRICING Grab your QBQ! book here or Amazon When I saw these before and after photos of a Miller grandkid’s bedroom and how the child owned the problem,

Be Not A Victim: 10 Practices

Watching a 1997 movie, I witnessed a line of dialogue that really caught my attention. The female star, who had been kidnapped by an evil

Diet Coke or Mustard — It’s QBQ! Service

When my personal experience at the Rockbottom Restaurant became Chapter One of the QBQ! book — “Jacob and the Diet Coke” — little did I know

18 Easy Ways to Destroy Trust

Enter our 9/16/20 Facebook drawing now to win free books! Princess Jasmine is in a perilous situation. For the second time in the 1992 movie,

Leadership: 6 Reasons We Say Too Much

Early in the COVID-19 days, my wise wife, Karen, said this could really hurt our son’s business. Michael and his wife, Casey, perform wedding videography

The Time To Be Outstanding Is NOW!

As our heavily damaged economy slowly comes back to life, I can’t imagine a more critical time to stand out. Said differently, it’s time to