QBQ! Blogs

13 Consequences of Blame

Only when individuals engage in accountability, responsibility, and on-the-job ownership, will the very real dragons of finger-pointing, culprit-seeking, and blame be slain. This is when

Accountability: “It’s My Mess!”

SPECIAL OUTSTANDING! BOOK PRICING Grab your QBQ! book here or Amazon When I saw these before and after photos of a Miller grandkid’s bedroom and how the child owned the problem,

Be Not A Victim: 10 Practices

Watching a 1997 movie, I witnessed a line of dialogue that really caught my attention. The female star, who had been kidnapped by an evil

Diet Coke or Mustard — It’s QBQ! Service

When my personal experience at the Rockbottom Restaurant became Chapter One of the QBQ! book — “Jacob and the Diet Coke” — little did I know

18 Easy Ways to Destroy Trust

Enter our 9/16/20 Facebook drawing now to win free books! Princess Jasmine is in a perilous situation. For the second time in the 1992 movie,

Leadership: 6 Reasons We Say Too Much

Early in the COVID-19 days, my wise wife, Karen, said this could really hurt our son’s business. Michael and his wife, Casey, perform wedding videography