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Coaching: 7 Abilities of an Outstanding Coach

Join our QBQ! Facebook Group today! Are you a coach? Before you say “No,” ponder how often you do coach. Consider what happens when we parent,

John G. Miller February 25, 2021

Skilled People Managers Are The Best Leaders

WARNING: This might offend — “Leadership” is the most over-emphasized ability, over-used buzzword, over-stressed quality, and the most misunderstood concept in the organizational world today.

John G. Miller November 19, 2019

When Serving Customers, Who’s It All About?

Our favorite KFC drive-thru failed to give us 3 of 4 large coleslaw sides we’d ordered. Foolishly, my wife and I didn’t check the bag

John G. Miller April 24, 2019

Winning and Losing Customers Is … a Choice!

Would you agree that some organizations seem to purposely choose to lose customers? It’s as if they go out of their way to do so.

John G. Miller June 14, 2017

QBQ! Blogs

Coaching: 7 Abilities of an Outstanding Coach

Skilled People Managers Are The Best Leaders

When Serving Customers, Who’s It All About?

Winning and Losing Customers Is … a Choice!

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