Personal Accountability and the QBQ!

Based on the best selling book QBQ! The Question Behind the Question by John G. Miller

Have you ever heard questions like these? 

  • “Why do we have to go through all this change?” 
  • “When is someone going to train me?”
  • “Who dropped the ball?” 
  • “When are we going to find good people?”
  • “Why can’t they communicate better?” 
  • “When is that department going to do its job right?”
  • “Who’s going to solve the problem?”

If so, then the message of Personal Accountability and the QBQ! is right for your organization or event. In this interactive training session, participants will discover how to practice Personal Accountability by eliminating blame, complaining, and procrastination by asking The Question Behind the Question. 

Combining delightful and energetic story-telling with the practical QBQ! content, Kristin presents an idea that every organization–and every individual–can use!

(This session can be delivered virtually as well! Same great content, same high-energy, different delivery system.)

QBQ! for McDonald's managers, Orlando, FL
Kristin did a great job, and the message of personal accountability tied in nicely with our meeting theme. The managers in the audience were able to relate to Kristin’s stories and examples. I have heard nothing but praise for the training, and look forward to seeing how QBQ! impacts our organization!
R. Hill
Owner, Hill Seven, LLC