From Steve, a business owner:
“What’s peculiar about today’s workforce—and perplexes me to no end—is people ask to earn more money, but when we give them additional work and hours, they go home. Hence, our recruiting job never ends.”
In this QBQ! QuickNote, instead of a big story or profound lesson on Personal Accountability or outstanding QBQ!-esque customer service, we’ll dive into the world of work, mostly because, like Steve, I’m confused.
I’ll share several examples of what I see happening, and ask you to assess and comment. Here we go!
- Our fav fudge shop in Winter Park, CO was closed one evening recently at 5:25 pm. Wha … ??? The store owner next door told us, ”She closes at 3:00 pm now because she can’t find help.”
- While working at King Soopers groceries (Krogers), one Miller daughter would come home and tell us which staff member vied to clock out early.
- A Hacienda Colorado restaurant GM said, “I catch staff hiding near the bathrooms texting while on the clock. It’s like they can’t help themselves.”
- A 22-year-old asked her small business owner/boss, “I found a great deal on airfare to Europe next week! Can I go?” The manager responded, “I’m sorry, but you’ve not accrued vacation time yet,” Employee: “That’s not fair. I have a passion for travel!” The short story? They let her go, but she went unpaid for a week—and was happy as could be.
- A Starbucks barista said, “Why call in when you can’t make it to your shift? Just don’t show up—that’s what everyone does.”
- A Subway franchisee: “Sometimes people quit without even telling me or I just get a text.”
- An AMC Theater team member called in sick but came to see a movie that same day at the theater that employs him. He casually greeted supervisors and peers as he bought popcorn and entered his show.
- I asked a Lowe’s GM, “What’s your biggest people challenge today?” He said, “Getting them to show up.”
I know these are random and disconnected scenarios, but they bring these questions to my mind:
Is this a natural outcome of a low unemployment rate?
Is this a negative reflection on our society/culture?
Is this a result of poor parenting?
Is this reversible?
Is this a problem?
Some of you are employers and most are in the workforce. Plus, since we are all consumers, we’re all in the marketplace regularly. So, I’d love to hear your observations on my observations.
Bottomline, what’s going on in today’s workplace?
Jump right in!