Excuse-Making: Anyone Can Do It!

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Todd volunteers in an Alaskan prison. He believes in the QBQ! message of Personal Accountability so much he recently bought a slug of QBQ! books for the inmates he serves. Of course, I just had to ask what excuses he hears inside those imposing walls. His response? “I could write a book.” 😉

Then, with no effort at all, he shared this list:

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Learners Don’t Ask This Question

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When I found this measuring tape from my early 1980s Montana assignment with Cargill that Karen and I experienced, I had two thoughts:

1. Wow, that is so old!

2. An inch is still an inch, and a foot is still 12 inches.

My four-decades-old measuring tool is as true now as a new one bought and used today. Some things never change with the passage of time. Which makes them …

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Your Career: Having Fun Yet?

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Yep, that’s me in the old photo, on stage early in my “speaker” career, sharing “Personal Accountability and the QBQ!” with the Jostens’ management team in 1997. Mustache and all. Being verbal; having fun! 

What Seemed to Be My Weakness

During these COVID-19 days, my wife and I have been doing what many have been doing: cleaning, sorting, and remembering the past.

Browsing my 7th-grade yearbook from Dewitt Junior High in Ithaca, NY, we re-discovered something about me:

I’m not only extremely verbal now …

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Setting Boundaries In Our Work and Families

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Our photo shows just one way we bring the message of Personal Accountability and the QBQ! to clients. A zoom training session like this is a timely option.

While chatting from my home office in Denver, Colorado with a fine team based in Virginia, I was asked this question:

“John, how do I use QBQ! to practice personal accountability while not going so far that I do people’s work for them?”

Surely, a terrific question and one that in one form or another, we’ve heard for a long time. People want to take more ownership but are not always certain when to …

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Diversity: The Foundation of Outstanding Teams

Is your team diverse?

Karen and I (and our four biological kids) are Caucasian. Our three adopted daughters are African-American. Son-in-law, Ricardo, is Mexican, and our only daughter-in-law, Casey, has Native American blood running through her veins.

We’re different in heritage and skin color. Also in personality. Imagine that! 😉

A Relationship of Differences

When Justin was dating a Miller daughter, sharp personality differences came to light. One eve at 9:30, I was heading to bed when he stopped me on the stairs with, “So, John, how does QBQ, Inc. bring in revenue?” I stared at him like he was from another planet. My brain shuts down by 6 o’clock. In a friendly but firm soon-to-be-father-in-law tone, I said …

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Identifying 13 Symptoms of Immaturity

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Theme: It’s good to grow up! 😎

Heading to Denver Int’l Airport to pick up daughter, Tara, and her 6-year-old, McKenna, I texted Tara—again—to find out where they were at that moment.

Because I’d asked “Mama Tara” to keep me informed so we could have a well-timed curbside pick-up, her response was purposely over-the-top specific:

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