Q&A with John G. Miller, QBQ! author
Jim, a manager at Coca-Cola who bought 24 QBQ! books for staff his team, emailed this question: Mr. Miller, in QBQ! you write that “leaders are not problem solvers” but then the Rockbottom mgr in Chapter One gets Jacob (the server) the Diet Coke for his customer – you. Great story! But what is the…
Continue Reading