by John G. Miller Twitter: @QBQguy I grew up a wrestler. For that reason—and because I top out at 5′ 6″—I’ve never been much of a basketball fan. And if I did watch the sport on TV, it was the NBA and our local Denver Nuggets, not the NCAA. But that’s all changed now, thanks…
Continue ReadingThe Most Powerful Teacher by John G. Miller Twitter: @QBQGuy My wife, Karen, (Twitter @QBQMom), recently said to me, “John, you have an opinion on absolutely everything!” As I thought about her statement, I realized an opinion was forming in my mind … She’s right. I always have. I probably got it from my dad,…
Continue ReadingIf you believe in Safety and it’s an initiative in your organization, enjoy this message from Chapter Eleven of the Flipping the Switch book. Purchase it at our site or Amazon: “Owning Safety” Sometimes a problem or situation can be owned by the wrong people. Ron Pote, an expert on safety in the workplace, told…
Continue ReadingBeat the Ref Chapter 16 of the QBQ! book My father, Jimmy Miller, was head wrestling coach at Cornell University in Ithaca, N.Y., for more than 25 years. When he sent me out to the mat, he’d always remind me I had three people to beat that day: my opponent, myself, and the referee. That…
Continue ReadingIt Could’ve Been Worse! Serving as a church youth leader, I was taking middle school students to a camp in the Rocky Mountains along with three other adult volunteers. The youth pastor had organized several borrowed vehicles for the journey. I was driving a mini-van packed to the brim with six noisy girls and their…
Continue ReadingMy dad, Coach Jimmy Miller, lead the Cornell University wrestling team from 1949-1975. All the years I was growing up, he had posted on the wall of the Teagle Hall wrestling room on the Cornell campus this poem. Many years later it’s still one of my favorites!: The Man Who Thinks He can by Walter…
Continue ReadingQBQ! QuickNote® Outstanding Holidays Don’t Just Happen The holidays. A season all about Family, Faith, and Friends. For many, it’s also a time of Food, Football, Festivities, Fun—and Freedom. Not just the blessing of living in a “free country,” but also maybe—just maybe—a little less tied to our jobs and a little more sleeping, puttering,…
Continue ReadingNote: Don’t miss the Application Exercise at the end of this QuickNote! I suppose we all have a phrase or two that we can’t stand hearing. Here’s one for me: There’s plenty of blame to go around! Often spoken by someone in the media, it’s a phrase that has become prevalent. Possibly because blame has…
Continue ReadingKevin Brown, Director of Franchise Sales for SERVPRO in Nashville, TN—a QBQ! believer and Miller friend— makes me think when he says, “Life is fair … bad things happen to all of us.” How often, though, do we think life is not fair? Ever made statements like these? The bank got us a “no interest”…
Continue ReadingQBQ! QuickNote® Outstanding! is Different Since “outstanding” means to stand out—and only a few organizations really do—then it makes sense to say that to be outstanding is to be different. It’s also true that Outstanding!—the book—is different. That is, it’s different from my other two. Yet there is commonality. “This book will do for organizations…
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