On Tuesday 9/18/18, we buried “Nug the Pug.” She was only 9 years old. Surreal and surprisingly painful, I miss her terribly. In fact, in a text to a daughter who checked on Dad, I responded, “I can’t find Nugget anywhere, but I see her everywhere.” 😥
ALERT!!! Amazon has a terrific price right now on Raising Accountable Kids!
My son-in-law, Justin, showed me the new race car track he’d bought his two-year-old son, Wyatt.
As Justin and I were playing with it (boys will be boys, ‘ya know) the little car headed toward a bend. At the curve, the track wobbled so much it caused the car to slow down and just … fall to the carpet.
As Justin reached over to tighten a supporting track leg, something he’d clearly done before, he made this offhand comment:
“When the track’s not stable, the car loses energy.”
And I thought …1 CommentBy John G. Miller
How about this question, though: “Who’s the most important member of a team?” Isn’t the answer also—all of them?
I’ve had some Big Bad Voodoo Daddy music for years and often jump right into it when exercising. Today, though, I decided to watch this terrific group here:Leave a commentBy John G. Miller
In this recent blog, we asked you to watch the video and tell us how many languages the QBQ! book is published in. Hundreds of you got it right. The answer is … 25! The winner of this drawing (5 autographed titles) is … well, we just emailed that person. Is it you?
When an Aaron Judge comes along, we’re spellbound.
That is if we know who Aaron Judge is.
A 25-year-old rookie right-fielder with the New York Yankees—a team known for producing “I’m the straw that stirs the drink” characters—Judge has taken the 2017 Major League Baseball world by storm.
And I’m not talking about his stats (current MLB home run leader), which are outstanding …23 CommentsBy John G. Miller
Help us choose a name/title for our new QBQ! podcast! Vote here.
Please enjoy—and share on—outstanding customer service “Do’s and Don’ts” based on three QBQ! The Question Behind the Question readers’ personal experiences!
1. Do This: “Caring, Competent, Committed Manager”14 CommentsBy John G. Miller
Want to win this set of autographed books? Send us your best customer service story. If we publish it, you win! Email your story to [email protected]
Serving customers really is this simple. Our story comes from long time and loyal subscriber to our QBQ! QuickNote emails, Jim Schreier. Jim, your signed set of books is on the way!4 CommentsBy John G. Miller
Social media has been a strange place since the POTUS election. Have you noticed anyone online —
- Attack a Facebook “friend” or family member over politics?
- Post a meme, image, or video just to discredit others’ views?
- Robotically spew biased political party “talking points” rather than engage in calm, reasoned, fact-based dialogue?
- Pontificate and sermonize instead of asking questions to seek greater understanding?
- Express ginormous outrage and concern on the behalf of strangers living halfway around the world when there are people in need in our own backyard?
There is no political message in that last question, so please don’t take umbrage. I’m simply baffled by the substantial time and emotional energy expended on social media that could be used differently.
Yes, like you, QBQ, Inc. and the Miller clan believe in compassion. However, is it possible there are people a mile from me who would be greatly blessed if they received just a slice of the concern for humankind expressed on Facebook and Twitter?
Let’s turn to coach, pastor, and politician Jimmy Miller—a man who never touched a computer or smartphone in his life—for a possible answer …42 CommentsBy John G. Miller
Free! Giveaway of The QBQ! Workbook! See below!
Cereal. We all love cereal. There are “kid” cereals and “adult” cereals—and the truth is adults don’t mind a bowl of Fruit Loops or Captain Crunch now and then, do we? Come on, admit it!
But seriously, when it comes to cereal, do we have amazing choices in America or what?!
You know, I’m not one of those guys who attempts to shame people into feeling thankful for all we have in this country—but I do need to be personally accountable in this area and work on me.28 CommentsBy John G. Miller
Click below to enjoy a QBQ! interview on “The Mandy Connell Show” on 850KOA
For me, it’s often a small thing that speaks this big message:
Karen and I, along with two daughters, loitered at the mall recently, spending money on ABSOLUTELY NOTHING ANYONE NEEDED.
Back-to-school clothes for teens. Walking shoes for me. Fall decorations for Mom. A couple Frisbees, just for fun. Starbucks and “Doc” popcorn for all.
Like I said, nothing we had to have. Important question:29 CommentsBy John G. Miller
After reading her Office Depot “Store Manager” badge, I asked the delightful young woman, “Really? The top top manager?”
Amanda replied, “Yep, that’s me.”
“You’re not the weekend manager?”
“Nope. I really am the Store Manager.”
Sincerely surprised, I jested, “Wow, the GM of an Office Depot at 29.”
She corrected me …
4 CommentsBy John G. Miller