Managers: Get Some Training!

Grab past QBQ QuickNotes here.   Note: This QuickNote is longer than most, but covers a critical subject matter. So grab a cup of coffee or a Diet Coke and enjoy—and then forward to every manager you know! I sometimes coach a pastor whose church is thriving. This man has many skills and gifts. He…

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Be an Owner, Not an Occupier

Enjoy two new “fast and fun” QBQ! interviews and a 12 minute podcast with Dave Ramsey: http://outstandingorganization.com/podcasts/ One definition of the trendy word “occupy” is to “dwell in a space.” Too often, we humans do this—we just take up space. Sometimes, we just take up … time. Time, as we all know, can be measured…

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Flipping the Switch with QBQ!

If someone asked me, “John, why do you and your team teach ‘Personal Accountability and the QBQ!’ wherever you go?” I would say, “Well, let’s have Steve with AutoTrader.com answer that!” Steve’s story: John, in February 2011 you spoke at the AutoTrader.com annual meeting in Atlanta. I was fortunate enough to receive a copy of…

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What’s new in the revised QBQ! book?

Now that we’ve launched what we call the “gentle rewrite” of the QBQ! book a decade and one million copies later, people are asking the obvious question: What’s new in QBQ!? So let’s answer that question. But first, a matter of integrity: As the author, I don’t and won’t tell anyone who has the original…

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Personal Accountability and Money

money

Allow me to share The Miller’s personal financial journey …

I had been working for a fine firm called Cargill as a grain trader in Mankato, Minnesota since 1980 when, in June of ’82, the company transferred Karen and me to Great Falls, Montana. Exciting! At 24 and 22 years old and originally from UpState, NY, we were going to the great state of Montana—and with a raise! I had been making $19,500 annually and Cargill bumped me up to $22,000 Whoo hoo!!!)

So we did …

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Outstanding Holidays Don’t Just Happen

The holidays. A season all about Family, Faith, and Friends. For many, it’s also a time of Food, Football, Festivities, Fun—and Freedom. Not just the blessing of living in a “free country,” but also a little less tied to our jobs and a little more sleeping, puttering, and simply doing nothing on some days! Sounds…

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Be Like Butler Brad!

by John G. Miller Twitter: @QBQguy I grew up a wrestler. For that reason—and because I top out at 5′ 6″—I’ve never been much of a basketball fan. And if I did watch the sport on TV, it was the NBA and our local Denver Nuggets, not the NCAA. But that’s all changed now, thanks…

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The Most Powerful Teacher

The Most Powerful Teacher by John G. Miller Twitter: @QBQGuy My wife, Karen, (Twitter @QBQMom), recently said to me, “John, you have an opinion on absolutely everything!” As I thought about her statement, I realized an opinion was forming in my mind … She’s right. I always have. I probably got it from my dad,…

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“Owning Safety” – from Flipping the Switch

If you believe in Safety and it’s an initiative in your organization, enjoy this message from Chapter Eleven of the Flipping the Switch book. Purchase it at our site or Amazon: “Owning Safety” Sometimes a problem or situation can be owned by the wrong people. Ron Pote, an expert on safety in the workplace, told…

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Beat the Ref

Beat the Ref Chapter 16 of the QBQ! book My father, Jimmy Miller, was head wrestling coach at Cornell University in Ithaca, N.Y., for more than 25 years. When he sent me out to the mat, he’d always remind me I had three people to beat that day: my opponent, myself, and the referee. That…

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