Two minute video message from John G. Miller about new Outstanding! book. Our story today comes from José in California. Enjoy! ——————— John, you’re totally correct when you say in Outstanding! that “people fire companies.” With all the problems in the economy and how hard it is to gain and keep customers, organizations should not…Leave a commentBy John G. Miller
Jim, a manager at Coca-Cola who bought 24 QBQ! books for staff his team, emailed this question: Mr. Miller, in QBQ! you write that “leaders are not problem solvers” but then the Rockbottom mgr in Chapter One gets Jacob (the server) the Diet Coke for his customer – you. Great story! But what is the…Leave a commentBy John G. Miller
Mark Sanborn, a longtime excellent speaker and author of The Fred Factor, is also a believer in PERSONAL ACCOUNTABILITY and the QBQ! Please enjoy his guest blog here: http://www.marksanborn.com/blog/the-specialist-series-john-miller-on-accountability/Leave a commentBy John G. Miller
A note from a QBQ! reader says this: John, my director and I attended the TapRoot Summit in Nashville, Tennessee, last month. Following your presentation we decided to buy the QBQ! for all our employees and begin the QBQ! as a group. Our department has 6 people. We told them that they did not have…Leave a commentBy John G. Miller
Early in the COVID-19 days, my wise wife, Karen, said this could really hurt our son’s business. Michael and his wife, Casey, perform wedding videography and photography.
Have you heard the trendy phrase “gig economy”? Well, Sun Prairie Films of Colorado couldn’t be more closely tied to the world of gigs. All revenue comes from events, group celebrations, and gatherings of lots of people.
I feared Karen was right, but I responded, “Probably, but let’s not say that to them now. It won’t help to predict doom and gloom when we don’t know.” Karen agreed.
Sadly, she was spot on—Sun Prairie Films revenue eventually shut off like a faucet.
Leadership Lesson Learned8 CommentsBy John G. Miller
My wife, Karen, and I have been reading The Road Back to You to learn about the Enneagram, a personality-type system that can lead to self-discovery and greater understanding. Doing so has generated a lot of conversation. From these chats, I have a thought to share that I’ll set up with a key passage from the QBQ! book.
Excerpted from Ch. 37 titled, “We Buy Too Many Books” —
We attend too many seminars. We take too many classes. We buy too many books. We listen to too many podcasts. We engage in too much training.
Yes, it’s all a waste! A waste, that is, if we’re unclear on what learning really is. Learning is not attending, listening, or reading. Nor is it merely gaining knowledge. Learning is really about translating knowing what to do into doing what we know. In other words, it’s about changing.
Never forget: Learning equals change. If we haven’t changed we haven’t learned.
Now that thought …
14 CommentsBy John G. Miller
On Tuesday 9/18/18, we buried “Nug the Pug.” She was only 9 years old. Surreal and surprisingly painful, I miss her terribly. In fact, in a text to a daughter who checked on Dad, I responded, “I can’t find Nugget anywhere, but I see her everywhere.” 😥
ALERT!!! Amazon has a terrific price right now on Raising Accountable Kids!
My son-in-law, Justin, showed me the new race car track he’d bought his two-year-old son, Wyatt.
As Justin and I were playing with it (boys will be boys, ‘ya know) the little car headed toward a bend. At the curve, the track wobbled so much it caused the car to slow down and just … fall to the carpet.
As Justin reached over to tighten a supporting track leg, something he’d clearly done before, he made this offhand comment:
“When the track’s not stable, the car loses energy.”
And I thought …1 CommentBy John G. Miller
How about this question, though: “Who’s the most important member of a team?” Isn’t the answer also—all of them?
I’ve had some Big Bad Voodoo Daddy music for years and often jump right into it when exercising. Today, though, I decided to watch this terrific group here:Leave a commentBy John G. Miller
In this recent blog, we asked you to watch the video and tell us how many languages the QBQ! book is published in. Hundreds of you got it right. The answer is … 25! The winner of this drawing (5 autographed titles) is … well, we just emailed that person. Is it you?
When an Aaron Judge comes along, we’re spellbound.
That is if we know who Aaron Judge is.
A 25-year-old rookie right-fielder with the New York Yankees—a team known for producing “I’m the straw that stirs the drink” characters—Judge has taken the 2017 Major League Baseball world by storm.
And I’m not talking about his stats (current MLB home run leader), which are outstanding …23 CommentsBy John G. Miller