QBQ! fans know that accountable folks don’t ask Incorrect Questions (IQs) such as:
“Why don’t I ever get a break?”
“When will they communicate better?”
“Who dropped the ball?”
QBQ! believers know that IQs like these lead to Victim Thinking, Procrastination, and Blame. They also know that asking The Question Behind the Question (QBQ) is the way to eliminate these traps. QBQs such as, “What can I do to solve the problem?” and “How can I contribute?” make the difference. This is all good.
But once a person takes QBQ! to heart and begins to practice personal accountability, there are a few outward signs—traits and characteristics—she or he will exhibit. Here are just three:Continue Reading