Recipe for Holiday Stress: 21 Ingredients to Avoid!

Blessed are the flexible, for they shall never be bent out of shape!

Holiday Stress

The holidays are a special time for cooking, baking, and eating. New recipes, old recipes, Grandma’s recipes, Uncle Mark’s recipes, Mom’s recipes—and favorite recipes! We all have those dishes we look forward to every year. But here is one entree we do not want to serve:  

Recipe for Holiday Stress: 21 Ingredients to Avoid!

8 CommentsParenting, Personal Accountability

No Excuses Driving: 13 QBQ! Rules for the Road

 Here lies the body of Jonathan J.,
Who died maintaining the right-of-way,
He was right, dead right, as he rode along,
But just as dead as if he had been wrong.

(“No Excuses!” – Ch. 9 of Flipping the Switch
"I almost lost my husband tonight," said Molly.

Bill is a professional driver. Bill drives people all around. Bill drives a lot. Bill picked me up at the Detroit airport and drove me an hour north to a hotel for my “Personal Accountability and the QBQ!” speaking engagement. Bill and I have a bunch in common:

31 CommentsParenting, Personal Accountability

Want Change? Lose the Consultants, Ask QBQs

After 28 years of calling on senior executives, I want to scream …

STOP THE MADNESS! LOSE THE CONSULTANTS!

I just returned from speaking on “Personal Accountability and the QBQ!” in Europe. In my travels, I met several people who told me their employer currently has “change management” consultants* (Old joke: A consultant is someone who borrows my watch and tells me what time it is!) roaming their hallways, holding small employee meetings, and leading executives to and through mountaintop retreats.

And my guess is, the consultants are working from a definition of “organizational culture” that sounds something like this:

27 CommentsManagement, Personal Accountability

It’s the Cool Managers Who Appreciate People

New at the QBQ.com store is our fun, practical, and meaningful QBQ! poster: 

Ten Truths of Personal Accountability

And now, our newest blog post … 

Char bent

I had just finished teaching 20 of the “47 Ways to Be Exceptional” from our Outstanding! book at a cancer research hospital, when the Director of Anesthesiology asked, “How do I do some of that stuff like your manager did in the houseplant story you told?”

And I thought, Well, nice to know my content is still relevant.

You see, in the corporate world, people (Read: fad crazy executives and their HR, training, and OD departments) are always searching for the next magic solution or bolt of white lightening to fix the problems faced. It’s too bad they waste time, money, and energy chasing the latest training craze, when all they need to do is return to the fundamentals.

A few questions:

Want a stronger, more positive organizational culture? Engaged people?

25 CommentsLeadership, Management

3 Excuses Accountable People Never Make

If you came of age in the 1970s like I did, you heard this all-encompassing excuse more times than you could count:

The devil made me do it!

It’s a good thing that the “me decade” with its embarrassing clothing, disco music, and blame-the-devil-for-all-things excuse is long gone, eh?

Yet, though disco may be dead, I’m not sure the whole excuse-making thing is. Ever heard stuff like this?:

17 CommentsPersonal Accountability

Being Accountable: Living Above the Fray

above the fray I snapped this picture flying from Denver to Los Angeles this week. Though it appears that I was above the Colorado Rockies, or above the clouds, I was actually above the fray.

And it was wonderful to be there.

I believe in free speech and, like you, I’d defend someone’s right to speak freely even if what they say is contrary to my beliefs. But I fear that sometimes, in this great land of ours, we have taken “free speech” to an extreme place, where people—can you imagine!?!—share opinions without knowledge.

It might be best to just stay above the fray.

Here’s what I know:

20 CommentsPersonal Accountability