For Outstanding Organizations, The Customer Is Never a Burden
The King Soopers grocery store recruiting manager asked, “So, Jazzy, what does good customer service look like to you?”
With 17 years of life under her belt, Jazzy responded:
“Good customer service is being outgoing, friendly, and approachable; making customers feel like they’re your #1 priority and never a burden.”
“Um, okay, well, so … when can you start?”
When Miller Child #6—Jazzy Joy—shared this exchange with Karen and me, we beamed. “Good for you, Jazz!” we said in stereo.
And at that moment, my mind went back 24 hours …
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