I regret to inform you that if you have read QBQ! but not its companion book—Flipping the Switch … Unleash the Power of Personal Accountability Using the QBQ!—you’re missing out on some terrific stories! 🙂
One Flipping the Switch story is “Living Like Larry.” It’s about an outstanding TSA agent who makes a difference in the lives of travelers.
Our story today is about Woody, a corporate security guard, who, like Larry, causes each of us to ask The Question Behind the Question (QBQ):Continue Reading