The #1 Tactic for Less Stress, Greater Joy, and a Happier Life

change2 is good you go first.jpg

Having written several books and training guides, I am fascinated—sometimes frustrated—by typos.

I’ve wanted to scream, HOW DID I MISS THAT!?!? I even wrote a piece about one critical typo here.

So, in search of typo knowledge, I found a piece by Marianne Worley titled, The Truth About Typos and Why You Keep Missing Them.

When I read her insight below, I thought … well, I’ll tell you what I thought after you read her comment:

13 CommentsPersonal Accountability

5 Questions About Quitting

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I just finished a novel where a rookie cop was the heroine. Throughout the book, as scary people tried to do her harm, she kept herself going by repeating a phrase she’d learned as a child:

No medals for quitters!

Quitter. Ouch. Who wants to be called one of … those!? Doesn’t “quitter” just drip with negativity?

Lazy! Unreliable! Untrustworthy! Bum! Sloth!

Are these people bums and sloths?

61 CommentsPersonal Accountability

The Cafeteria COO: How to Lead

“Hello, how are ‘ya?”

“Good to see you!”

“Hey, it’s been a while.”

That’s how lunch went in the dining establishment that was so fancy, so ritzy, that even the napkins were flecked with gold.

As I dined with the top officer of a blue chip insurance firm you would surely know by name (um, if you’re curious, they’re “on your side”), it seemed everyone around us knew him.

We were chatting about the “Personal Accountability and the QBQ!” presentation I’d just completed, and where to take the message of the QBQ! book next inside the organization.

When it was time to leave, we stood, turned toward the front door, stepped slightly to the right, and ….

11 CommentsLeadership, Management

The 13 Costs of Blame

fire

Organizations that don’t eliminate blame right now are burning money!

That’s my conclusion from working with a bunch of organizations since 1986. In fact, The Question Behind the Question (QBQ!)—a tool for practicing PERSONAL ACCOUNTABILITY—was born as an antidote to blame. Only when individuals engage in accountability, responsibility, and on-the-job ownership will the very real dragons of finger-pointing, culprit-seeking, and blame be slain.

This is when organizations become … outstanding.

But why bother? Does it really matter, this blame thing?

Well, you decide after exploring our itemized list titled …

39 CommentsLeadership, Personal Accountability

What’s New in the QBQ! book?

What’s New in the QBQ! book? Now that we’ve launched what we call the “gentle rewrite” of the QBQ! book a decade and one million copies later, people are asking the obvious question: What’s new in QBQ!? So let’s answer that question. But first, a matter of integrity: As the author, I don’t and won’t…

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