Busting the Blame: It’s Not Complicated

blame, costs of blame, team, team building, accountability training

The Conversation

Prospect: “John, we have a problem.”

Me: “Uh oh. What happened?”

Prospect: “You know I believe QBQ! training is needed at Lockheed Martin, but after our SVP read the QBQ! book, she decided it’s ‘too simple.’”

Me: ”Well, yeah, it’s not rocket science!”

Pause …

Me: ”Um, what’s her background?”

Prospect: ”She’s a rocket scientist.”

I’ll never forget that conversation. Yes, I missed that sale but the SVP was right: The QBQ! message of PERSONAL ACCOUNTABILITY is simple.

But not too simple. Eradicating the cancer of blame from our world, not to mention our organizations, politics, and families, is exactly what’s needed—and not complicated.

Blame Is Spelled “b-lame”

Have you witnessed blame? If so, you’ve not only seen blame, you’ve seen lame. I mean, what could be more lame than when …

9 CommentsLeadership, Personal Accountability

Relationships: Success Is All About Me Changing Me

On the evening of July 3, 1979, Karen and I sat on the grass at Stewart Park in Ithaca, New York. I had just handed her my softball mitt. When she opened it and spotted the microscopic $395 “diamond” ring, I said, “You’re a great catch!”

It was her turn:

“Nope.”

“Uh-uh.”

“I’m not marrying you.”

Hmm, this was not going according to plan. Denied thrice by my 18-year-old quasi-girlfriend.

I say “quasi” because just weeks before, I’d broken up with her, which hurt her and her mom. I later learned that my kids’ future grandma uttered these words:

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Interviewing: 3 Ridiculously Obvious Traits to Hire

The content below works for those interviewing and those being interviewed. Enjoy!

If you recruit, interview, and select people, here’s our counsel: Hire CHARACTER over CREDENTIALS.

In the Outstanding! book, we share a client’s response to this philosophy:

“You know, John, we do hire based on perceived skills, background, and education, but come to think of it, we almost always fire on the basis of character, or should I say, the lack of it. We have it backward.

Yep. Most organizations do.

So let’s explore three ridiculously obvious—but often overlooked—character traits to bring into your organization …

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John G. Miller: A Biography

John G. Miller John was born in 1958 in Ithaca, N.Y. His dad, Jimmy Miller, was the Cornell University wrestling coach and a small-town pastor. This is probably why John finds it so natural to coach and teach! At 18, John asked 16-year-old, Karen, to a movie and a few short years later they married in June…

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The #1 Mistake Managers Just Keep On Making!

Have The QBQ! Workbook yet? Practical, powerful, and personal!

There might be a million mistakes managers make, but the one we’re covering today is #1. First, let’s look at an example of sound judgment and skilled people management.

Good Managers Grow

I’ve watched Judy grow from a 23-year-old business newbie to a vice-president. She’s gone from vendor to friend to family over 20 years. I call her “Daughter #8,” with only six Miller girls and a daughter-in-law coming before her.

She didn’t begin her career to become an “executive”—but that’s what she is today. Her demeanor is sweet, kind, sensitive, helpful. I can make her giggle easily with my brilliant wit and charm.

This leader is no “meanie poo,” that’s for sure. But she did fire someone recently. If you think that makes her a meanie poo, you should not be in management.

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Repeat After Me: “I can only change ______ !”

Leave a comment below to possibly win a brand new The QBQ! Workbook

If Just ONE …

During this Dave Ramsey Show interview, Dave asked me, “If people only get one idea from QBQ! what do you want it to be?”

I responded, “Well, Dave, it’s this: I can only change … me.”

Some of you right now are thinking, That’s not new, John, not new at all!

Right. But remember what we teach in the QBQ! book:

Repetition is the motor of learning!

So, let’s repeat the truth that I can only change me—a cornerstone of PERSONAL ACCOUNTABILITY—using a story shared by QBQ! reader, Annetta:

5 CommentsManagement, Personal Accountability

QBQ Workbook

Change happens when we think deeply, reflect personally, and engage with content frequently—all leading to action. When true, accountable study occurs, the QBQ! ideas and methods come to life. Personal Accountability, as a guiding value, makes great things happen! This is what The QBQ! Workbook will do for you! More here: Our new personal accountability…

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Raising Accountable Kids

In a world that seems void of personal responsibility, moms and dads can make a difference by practicing personal accountability in their parenting on a daily basis – while teaching it to their children. The new “RAK” book contains over 125 challenging discussion questions, making it not only an outstanding learning tool for moms and…

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The #1 Problem With Entitlement Thinking

entitlement-accountability-entitled

If I say I’m against “entitlement thinking,” many would cheer. However, if I say I’m against “entitlements,” some would call me mean-spirited.

Most talk around “entitlements” is political, highly charged, and nasty. The minute lawmakers try to reduce any specific “entitlement program,” they are accused of being nothing short of evil.

But, this board member of the Denver Rescue Mission is not evil at all. I just think we need to be aware of “unintended consequences” …

8 CommentsPersonal Accountability