Diversity: The Foundation of Outstanding Teams

Is your team diverse?

Karen and I (and our four biological kids) are Caucasian. Our three adopted daughters are African-American. Son-in-law, Ricardo, is Mexican, and our only daughter-in-law, Casey, has Native American blood running through her veins.

We’re different in heritage and skin color. Also in personality. Imagine that! 😉

A Relationship of Differences

When Justin was dating a Miller daughter, sharp personality differences came to light. One eve at 9:30, I was heading to bed when he stopped me on the stairs with, “So, John, how does QBQ, Inc. bring in revenue?” I stared at him like he was from another planet. My brain shuts down by 6 o’clock. In a friendly but firm soon-to-be-father-in-law tone, I said …

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Identifying 13 Symptoms of Immaturity

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Theme: It’s good to grow up! 😎

Heading to Denver Int’l Airport to pick up daughter, Tara, and her 6-year-old, McKenna, I texted Tara—again—to find out where they were at that moment.

Because I’d asked “Mama Tara” to keep me informed so we could have a well-timed curbside pick-up, her response was purposely over-the-top specific:

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3 Ways To Handle “Toxic” Colleagues

In our QBQ! Group on Facebook, (feel free to join us!) we posed this question: Should people expect to not experience stress at work?

This query was prompted by a survey showing 40% of people have quit jobs due to “stress.” I was pondering whether or not people would be justified in expecting to have a job with no stress.

As our members explored the question, it became clear there are two types of stress. You may be familiar with them:

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The 5 Cs of Strong Parenting (don’t be a weak parent!)

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“You don’t really have 7 kids, do you?!”

Yep, we sure do. When Karen and I married in 1980, having seven children was not the plan. Actually, there was no plan.

It’s been a wonderful ride, though, and with “the kids” now 36-years-old down to 21, we’ve learned a bunch. In fact, we’ve even formed some firm opinions. 😉

What We Have Learned About Parenting

One steadfast belief we hold is this: STRONG parenting beats WEAK parenting.

Our parenting years began in 1983 and have coincided with a world of change in the world. Everything from “participation trophies” to increased entitlement and victim thinking to college-age students needing “safe spaces” so they’re not offended. There’s simply been a ton of societal change.

Much of it working against parents who want to raise accountable kids.

Children have always needed strong parenting, but more than ever, modern-day moms and dads are the salmon swimming upstream against a cultural current that fails to promote the core tenet of the QBQ! book:

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Leadership: How To Win In Today’s Marketplace

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When you chat with the COO of a 7,000-person retail chain, along with its VP of Ops leading 70+ locations, you listen.

Visiting with Steve Black and Clint Adams of Rouses Markets, I discovered that rumors of the death of “brick & mortar” retailers are greatly exaggerated. This thriving southern U.S. grocery chain founded in 1923 plans to be around for a long, long time.

Here’s what Steve, Clint, and the Rouses leadership team are doing right:

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JUST 225 WORDS: Do I Play The Blame Game?

No matter how well we think we know and practice the QBQ! book’s message of Personal Accountability— blame can creep into our lives. We must remain vigilant! Enjoy!

A popular 1970’s meme (before memes existed) was —The Devil Made Me Do It.

Today, we hear this popular media-driven phrase: ”There’s plenty of blame to go around!”

It’s our nature to ask Whodunnit? when the unplanned, painful, disappointing, or embarrassing occurs. When stuff happens, it’s so easy to spread the blame —

“Well, yes, I did that, but, you see, they made me do it.”

“I accept 65% of the blame, but he’s 35% responsible, too!”

Or simply, “Not my fault!”

It’s difficult for humans to state …

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199 WORDS: What Would YOU Have Said?

I spoke in Ithaca, NY on “Personal Accountability” in Warren Hall to 100 Cornell University students. It was … surreal.

I took classes in Warren, graduating in 1980—and had never been back.

Afterward, student Joseph lamented, “Mr. Miller, it’d be difficult to use your ideas here because of ‘moral dependency’ … .”

Not knowing that phrase, I showed complete confusion, but he continued with a vocabulary 5x mine.

Finally, my old brain needed clarity like lungs need oxygen. I interjected, “Joseph, you’re saying you don’t want to play the victim but friends, peers, and the campus culture say you are a victim?”

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