John G. Miller is the author of QBQ! The Question Behind the Question, Flipping the Switch: Unleash the Power of Personal Accountability, Outstanding! 47 Ways to Make Your Organization Exceptional and co-author of Raising Accountable Kids. He is founder of QBQ, Inc., an organizational development firm dedicated to “Helping Organizations Make Personal Accountability a Core Value.” A 1980 graduate of Cornell University, John has been involved in the training and speaking industry since 1986. He lives in Denver, Colorado, with his wife, Karen. The Millers have 7 children and 12 grandchildren. To reach John, email John@QBQ.com.