As lunch ended, the HR executive of a well-known, Denver-based “fast casual” restaurant chain looked me dead in the eye and said, “John, I promise to read QBQ! and call you in two weeks.”
Didn’t read the book, or make the call.
So I followed up. It’s what salespeople do—and I’ve done it since 1986.
I am not a victim. I chose this profession.
However, in my 28 years of selling training/speaking/books, I’ve attempted to imagine a world where we all follow through on our promises.
Visualize elected officials, managers, employees, colleagues, spouses, parents, and friends all taking actions in line with their words.
It’s such a powerful picture, it makes one wonder why so many promises are broken!
Maybe it’s because most people are nice people who say things just so others will feel good. Maybe we get busy and forget. Maybe we’re okay with telling “little white lies.”
Probably all true. But to the accountable person, those are simply excuses.
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Accountable people also don’t worry about why so many people break their promises. They ask, “What promises have I made but not fulfilled?”
Because those promises are the only promises that matter.
What has this message inspired you to do today?
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