The Premise There are many jobs where a person never interacts with the public, but retail isn’t one of them. Whether serving food and drink at Olive Garden or
Grab the new QBQ! Workbook here. Personal, powerful, and practical! I’ve been asked, “What are you currently reading and what do you recommend?” My
Grab the new QBQ! Workbook here. Personal, powerful, practical! The Story In 1984, while living in Great Falls, Montana with my wife, Karen, and our
Order THE QBQ! WORKBOOK on Personal Accountability and win FREE stuff! Yesterday, I was “The Jerk.” Do you recall the 1979 Steve Martin movie “The Jerk” where
Personal. Practical. Powerful! Pre-order to win FREE stuff here: The QBQ! Workbook In a note we received from Albert Castillo, CEO of San Antonio Eye Center,
What’s New at QBQ!? “The QBQ! Workbook” and Everything Else! Since 2012, Karen and I have owned a 1995 home in the Rocky Mountains. Sitting
I’ve been to a bunch of corporate conferences in my 20 years of keynote speaking on “Personal Accountability and the QBQ!” Usually, I can be found
Sears has a problem: A completely non-consumer-friendly “appliance repair” system. Systems aren’t perfect—we all know that. In the QBQ! book, we teach this idea: Don’t ask the
Have you witnessed a “Random Act of QBQ!” recently? My brother-in-law, Tom, ran across this one. Enjoy! – – – – – John, I have
New Facebook page here! Give it a “Like” and Be Outstanding! Got clarity? If you don’t use those little round “blind spot” mirrors on your
