Outstanding Customer Service – Going The “Extra Mile” Squared
Want to win this set of autographed books? Send us your best customer service story. If we publish it, you win! Email your story to John@QBQ.com
Want to win this set of autographed books? Send us your best customer service story. If we publish it, you win! Email your story to John@QBQ.com
Have The QBQ! Workbook yet? Practical, powerful, and personal! There might be a million mistakes managers make, but the one we’re covering today is #1.
Our mission at QBQ, Inc. is Making Personal Accountability a Core Value, so this is our question for you: Is personal accountability a core and guiding
Leave a comment below to possibly win a brand new The QBQ! Workbook If Just ONE … During this Dave Ramsey Show interview, Dave asked me,
Want to win an autographed copy of the Outstanding! book? See below! An email came to us that you should only read if you love outstanding
Special 2 for 1 offer on Outstanding! See below! When we included Chapter 27 titled “Develop Managers” in Outstanding! I’d hoped it wouldn’t be needed. I
Allow me to give a “shout out” to some QBQ! training clients. Please bear with me, there’s an important message coming. Dave Field of Interprint,
Last month we published this piece: It’s a NO EXCUSES Moment For Management Some of you asked, “How should Mandy have handled it?” Well, here’s what
Follow QBQ! on Periscope and Twitter using @QBQGuy The subject line in the email from Mandy’s manager said “Whereabouts?” and abruptly began with, “Where are you?”
I finally got this concrete out of the Colorado earth—using every tool I own. But at least I had the tools. This image provides us a clear message: People can