Never Forget: Learning Equals Change

enneagram, myers briggs, mbti, qbqThere’s a movement toward greater self-awareness by understanding one’s personality. In general, this is healthy and good — but is it making a difference?

My wife, Karen, and I have been reading The Road Back to You to learn about the Enneagram, a personality-type system that can lead to self-discovery and greater understanding. Doing so has generated a lot of conversation. From these chats, I have a thought to share that I’ll set up with a key passage from the QBQ! book.

Excerpted from Ch. 37 titled, “We Buy Too Many Books”

We attend too many seminars. We take too many classes. We buy too many books. We listen to too many podcasts. We engage in too much training.

Yes, it’s all a waste! A waste, that is, if we’re unclear on what learning really is. Learning is not attending, listening, or reading. Nor is it merely gaining knowledge. Learning is really about translating knowing what to do into doing what we know. In other words, it’s about changing.

Never forget: Learning equals change. If we haven’t changed we haven’t learned.

Now that thought …

14 CommentsLeadership, Lifestyle, Personal Accountability

5 Ways to Evaluate Your Openness to Feedback

feedback-growth-management-leadership

Feedback is good. Without it, how do I improve?

“So, all I have to do, Beth, is push this button to evaluate you?” I asked incredulously.

“Yep. That’s right,” said Beth, an outstanding Colorado State government team member. Smiling, she handed me new license plates for a car we’d just bought.

My first thought as I pressed the EXCELLENT button: Glad my wife doesn’t have one of these for me at home!

My next thought:

19 CommentsLeadership, Management

Teamwork: No Cool Kids, Every Player Counts

I’ve always loved this question: “What’s the most important leg of a 3-legged stool?” The answer is, of course, obvious.

How about this question, though: “Who’s the most important member of a team?” Isn’t the answer also—all of them?

I’ve had some Big Bad Voodoo Daddy music for years and often jump right into it when exercising. Today, though, I decided to watch this terrific group here:

Leave a commentLeadership, Management

Skip The Fads—Invest In Training That Achieves 3 Crucial Results

Looking for training that works? Click here.

“Dad, I didn’t know you could do that!” declared thirtysomething daughter, Tara, grinning ear-to-ear.

Little 4-year-old McKenna loved what she was seeing, too.

What were they so amazed by?

The QBQ! Grandpa efficiently spinning a Hula Hoop around his waist and hips—and keeping it going!

Hula Hoops, what a fad they were.

From pet rocks to PEZ dispensers to parachute pants to spinners, fads can be fun for kids and adults. However, here’s a truth:

Leave a commentLeadership, Management

Busting the Blame: It’s Not Complicated

blame, costs of blame, team, team building, accountability training

The Conversation

Prospect: “John, we have a problem.”

Me: “Uh oh. What happened?”

Prospect: “You know I believe QBQ! training is needed at Lockheed Martin, but after our SVP read the QBQ! book, she decided it’s ‘too simple.’”

Me: ”Well, yeah, it’s not rocket science!”

Pause …

Me: ”Um, what’s her background?”

Prospect: ”She’s a rocket scientist.”

I’ll never forget that conversation. Yes, I missed that sale but the SVP was right: The QBQ! message of PERSONAL ACCOUNTABILITY is simple.

But not too simple. Eradicating the cancer of blame from our world, not to mention our organizations, politics, and families, is exactly what’s needed—and not complicated.

Blame Is Spelled “b-lame”

Have you witnessed blame? If so, you’ve not only seen blame, you’ve seen lame. I mean, what could be more lame than when …

9 CommentsLeadership, Personal Accountability

Be Bold By Practicing Personal Accountability! (with audio)

ownership, accountability, bold, be boldThat’s me swallowing a live goldfish at Ithaca High School before my 1976 senior class.

That’s also me serving as the commencement speaker before Natasha’s 2017 senior class. “Tash” is the youngest of 7 Miller offspring.

In 1976, I’d heard that “fortune favors the bold”—so down went that fish!

41 years later, I didn’t swallow a fish, but I did tell the 103 graduating high school seniors to be bold. I never used the word “bold,” but did teach the QBQ! book’s message of PERSONAL ACCOUNTABILITY. If a young person chooses to practice that powerful principle, it would make him or her pretty bold in a society that does not support accountability, responsibility, and taking ownership for one’s life.

Do you agree that a person who practices accountability, responsibility, and ownership in today’s world is bold?

My brief QBQ! commencement talk recording is at the end of this blog. Before you dive into the short audio, though, allow me to share my “speaker prep” with you. When brainstorming ideas to share with these fine young Coloradans, I came up with a list. What do you think of it? …

6 CommentsLeadership, Personal Accountability

Assail! Lie! Smear! Attack! Spin! What Would Jimmy Do With Social Media?

social-media-politics-POTUS-accountabilityThe Problem

Social media has been a strange place since the POTUS election. Have you noticed anyone online —

  • Attack a Facebook “friend” or family member over politics?
  • Post a meme, image, or video just to discredit others’ views?
  • Robotically spew biased political party “talking points” rather than engage in calm, reasoned, fact-based dialogue?
  • Pontificate and sermonize instead of asking questions to seek greater understanding?
  • Express ginormous outrage and concern on the behalf of strangers living halfway around the world when there are people in need in our own backyard?

There is no political message in that last question, so please don’t take umbrage. I’m simply baffled by the substantial time and emotional energy expended on social media that could be used differently.

Yes, like you, QBQ, Inc. and the Miller clan believe in compassion. However, is it possible there are people a mile from me who would be greatly blessed if they received just a slice of the concern for humankind expressed on Facebook and Twitter?

Let’s turn to coach, pastor, and politician Jimmy Miller—a man who never touched a computer or smartphone in his life—for a possible answer …

42 CommentsLeadership, Personal Accountability