If you’ve read Outstanding!, then you know all about the “47 ways to make your organization exceptional.” If you haven’t, here’s the list. Well, author’s prerogative—I’m adding a 48th:
I’ve engaged in around-the-world travel for two decades. I’ve stayed in so many hotels, they now all look alike. I’m sure the hotel chain marketing
We all know that organizations fire people, but as we say in Outstanding!, people fire organizations. Recently, while conducting a “Be Outstanding!” day of training
A longtime client and friend to QBQ! sent us this email. Completely in his own words, Kim Stephens shares this story. Outstanding service – it’s
The point of this missive is not to pick on a nice guy, but to show how easy it is to say, “I believe in
Personal Accountability … Bengy Style! Need to buy a car? If so, then here’s where you go: Mountain States Toyota, Denver, Colorado. Why? Because they
QBQ! QuickNote® Outstanding Happens in Moments Our QuickNote story is from Antonio in Indiana, an Outstanding! reader. —————————————- John, I ordered Outstanding! the minute it
Daughter Tara, while a high school senior, came home one weeknight after I’d turned in and typed out a note on my laptop. This is
Two minute video message from John G. Miller about new Outstanding! book. Our story today comes from José in California. Enjoy! ——————— John, you’re totally
