In April 1995 I was at a coffee shop in Minneapolis with Ray Barton, then president of Great Clips, now Chairman of the Board. I told him I planned to base my speaking career on this tool I’d created called “QBQ! The Question Behind the Question.” His response?
“John, if you’re going to teach QBQ and its message of personal accountability, you’ll always have work.”
Ray spoke wisdom. Eighteen years later, it’s all we do here at QBQ, Inc. Why?
Because PERSONAL ACCOUNTABILITY is foundational—and solid foundations are always needed.
Have you been to Denver International recently? If you have, maybe you noticed an ongoing construction project. The “light rail” is coming some 20 miles out from Denver and they’re building an airport hotel. The model on the airport terminal floor shows the architect’s vision of an absolutely huge structure. Someday, people will walk through the rail station and sleep in the hotel and not even think about what lies beneath.
But I can show you with this picture I took …
Not very exciting, is it? Nope. But, 110% necessary. No hotel and light rail terminal combo could stand up without a foundation—at least not for long. Most buildings can’t.
Just like people and organizations. Without the proper foundation, we fail and entities fall.Continue Reading