“Why don’t THEY communicate better?” is Just More Blame
I bet the maker of this Rice Lake, Minnesota sign was not really saying, “Enjoy your visit to our Port-a-John in the woods!”
But that’s what the sign said to me when I read it.
That doesn’t make me dumb. Nor does it make the sign’s author stupid.
We simply were not communicating.
Communication—it’s a problem … everywhere.
This scene has played out many times in my 29 years of training:
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