Join our QBQ! Facebook Discussion Group! When in college and working at Wells Fargo, the oldest of seven Miller kids, Kristin, called …

That’s 15-year-old me entertaining my brother-in-law, Tom, and sister, Lucy. As you can probably tell, as a kid I was loud, verbal, …

Yep, that’s 23-year-old me. Chuckle all you want — I’m not offended. ? Viewing this photo, I know something you don’t: As …

outstanding, customer service

Reasonable people know mistakes happen. How do I know this to be true? Examples like the one below. This is a story …

One of our favorite stories ever. Enjoy, share! John and Kristin I arrived at the Cleveland airport for my flight feeling dread. …

Please join our QBQ! Facebook Discussion Group here! This image still makes me laugh. A patron had spilled two ounces of coffee …

Enter our 9/16/20 Facebook drawing now to win free books! Princess Jasmine is in a perilous situation. For the second time in …

Whether we call it “working backward” or just truth-based examination of facts, responsible people get to the root of problems. Forthrightly. Honestly. …

Are you a pandemic grouch? Has anyone called you “Grumpy Pants”? My wife, Karen — her name is Karen, but she’s not one …