QBQ!

5 Management Mindsets That Kill Training

Allow me to give a “shout out” to some QBQ! training clients. Please bear with me, there’s an important message coming.

Dave Field of Interprint, Inc. in Massachusetts—2005

Debbie Slocum of Husqvarna Construction Products in Missouri—2006

Jeff Clark of Toshiba America Business Solutions in South Dakota—2013

Don Burstow of Burstows Funeral Care in Toowoomba, Queensland, Australia—2015

The dates shown denote when each client began using “Personal Accountability and the QBQ!” training.

I mention these executives because they do what most management folks don’t:

7 Signs We’ve Taken Accountability Too Far

Jeremy posted this question on our QBQ! Facebook page:

Is it possible to have too much personal accountability?

Our response:

Sure, Jeremy—but then it’s not personal accountability. It’s crossing boundaries, being controlling, and taking charge when we have no right.

This topic has always been a challenge to convey to people—including myself.

Why? Because of this truth:

“My boss isn’t perfect! What should I do?”

Last month we published this piece: It’s a NO EXCUSES Moment For Management

Some of you asked, “How should Mandy have handled it?”

Well, here’s what you do when you don’t have the perfect boss.

Our story is about a subordinate/boss or, if you prefer, associate/team leader relationship. If you’re in one of those roles, or ever plan to be, read on …

From Rob, a reader of the QBQ! book:

Time Management: 6 Reasons To Have Deadlines

When I was 15, my sister, Lucy, older and wiser by seven years, said something that didn’t make sense to my teen brain:

“If you want something done, give it to a busy person.”

More than forty years later, I recall how that statement confused me—but I get it now.

People with a lot to do already have momentum, vigor, and the systems and tools in place for efficient living. They’re the best candidates for handling a task, solving a problem, or assisting a person, team, or organization in achieving a new goal.

And, busy people also have …

Got Anger? How Anger Prevents Accountability

Note! See John share “Got Anger?” on Periscope/Youtube here!

I’ve noticed something about people who day in and day out practice PERSONAL ACCOUNTABILITY:

They’re in control.

They don’t fly off the handle or overreact. They don’t allow anger to take root, shaping their behaviors.

Being human, though, we can have anger that prevents us from being accountable. Here are three anecdotes:

Parenting the QBQ Way: The Financial Piece

Join our “Raising Accountable Kids” Facebook page!

money

Note: John shares about this blog on Periscope/YouTube here:

When Miller Child #5, Charlene, landed her first job ever (at Target), she went online to view her first paycheck:

$146.09.

If I recall correctly, she shrieked, “I’m rich!”

Well, no, but if you manage your money well, you may be someday—especially if you avoid asking Incorrect Questions or “IQs” (visit here for a quick tutorial) such as these:

Not Just My Dad’s QBQ! Anymore

For as long as I remember, my dad (John G. Miller) has been the creator and main purveyor of this thing called “QBQ!”

Twenty years now—since 1995, when I was only 12!

When people ask what it was like to grow up in “The QBQ! Home,” I tell them I’m not sure I can even answer the question. It was …

It’s a NO EXCUSES Moment For Management

Follow QBQ! on Periscope and Twitter using @QBQGuy

The subject line in the email from Mandy’s manager said “Whereabouts?” and abruptly began with, “Where are you?”

Mandy, a 25-year-old shared employee, works for two organizations. The two entities—each with less than 50 staff—have financial connections and mutual marketplace interests. They collaborated in Mandy’s hiring and split her salary.

She began her employment two months ago—and now’s there’s a problem …

Only People With Careers Can Answer YES! to these 5 Questions

Only People with Careers Can Answer YES! to these 5 Questions

QBQ, career, ownership, career path, love your work

A tall, white-haired fella stopped, smiled, and pointed at the center seat to my left. As I looked up at him—way up—I decided Tall Man was my inverse. I’m 5’ 6” and he had to be 6’ 5”.

Someone else may have offered this gent the roomier seat. However, with a 4-hour flight on the horizon, I decided to maintain ownership of my exit-row, aisle spot. Selfish me.

Tall Man signaled me to stay put and then stepped over me with ease. Moments later, the “Why were you in NYC?” conversation began …

Kristi of L.L. Bean Saves the Day!

Follow QBQ! on Periscope using @QBQGuy

***Excerpted from the QBQ! companion book: Flipping the Switch

My friend, Michael DeVito, had a problem. For months, he and some friends had been planning a weekend hiking trip to the Adirondacks. The Wednesday evening before they were to go, Michael was in Chicago on business when he suddenly realized he had forgotten one very important detail: boots. The Adirondacks in March promised to be cold and wet. Michael had meant to order some new hiking boots but hadn’t gotten to it, so here he was, two days before the trip, with no boots. And he was out of town.