Want Change? Lose the Consultants, Ask QBQs

After 28 years of calling on senior executives, I want to scream …

STOP THE MADNESS! LOSE THE CONSULTANTS!

I just returned from speaking on “Personal Accountability and the QBQ!” in Europe. In my travels, I met several people who told me their employer currently has “change management” consultants* (Old joke: A consultant is someone who borrows my watch and tells me what time it is!) roaming their hallways, holding small employee meetings, and leading executives to and through mountaintop retreats.

And my guess is, the consultants are working from a definition of “organizational culture” that sounds something like this:

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