I asked our twentysomething daughter, Molly, who has served as captain of soccer and basketball teams, “Molly, in your opinion, what makes an effective team?” I was honestly just curious what she’d say; it wasn’t like I was doing book research! But I loved her answer: “Everyone taking care of their own stuff, Dad. Everybody working hard at doing their job.”
Perfect. So her outstanding thought went into Outstanding! in the “Work!” chapter.
Can you imagine responding to Incorrect Questions (“IQ” vs. “QBQ” tutorial) with Molly’s simple message? A message that is succinctly stated in the photo above, taken by her thirtysomething sister, Kristin, when in New Orleans to speak on QBQ!
These three words may not seem very “politically correct” to you; maybe they even seem harsh, cold, and callous. But let me paint a picture that might help:Continue Reading