OWNERSHIP: A Powerful Principle of Success

What’s New at QBQ!? “The QBQ! Workbook” and Everything Else!

fraser-collage-mowing

Since 2012, Karen and I have owned a 1995 home in the Rocky Mountains. Sitting high atop a hill overlooking the “Fraser Valley,” it provides a beautiful western view.

The lower portion of our one-acre lot has an old dirt driveway leading to a dirt road. We’ve never used this driveway since we can’t get up to the house with it. This driveway simply dead-ends into the hill below the home.

Alongside this useless driveway, grass and weeds grow. No biggie, I mean—it is the mountains. So I’ve never mowed there. In fact, there’s so little grass at 8,600 feet, we don’t even keep a mower in Fraser.

Last week, though, I loaded our 22” Toro push mower into my Tacoma and delivered it 88 miles to the house in the hills. I then slid, along with the mower, down the embankment to the old driveway and mowed weeds for over an hour.

Why did I do this?

Personal Accountability: Doing Beats Thinking

I’ve been to a bunch of corporate conferences in my 20 years of keynote speaking on “Personal Accountability and the QBQ!” Usually, I can be found standing in the back of the ballroom waiting to present.

So I’ve heard lots of executives talk. Mostly, it’s industry and company specific info and technical in nature. READ: Dry and dull.

Or it is “‘rah rah’ you can succeed!!!” stuff. READ: Waste of time.

But once in a while, while admittedly half-listening, an alarm goes off in my brain.

Like yesterday.

I was waiting to deliver my accountability message to 600 Walmart managers in Arkansas when one of the execs quoted the CEO of Walmart U.S.—Greg Foran—who has said:

Searching for Random Acts of QBQ!

Candlewood Suites qbq! finalHave you witnessed a “Random Act of QBQ!” recently? My brother-in-law, Tom, ran across this one. Enjoy!

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John, I have a QBQ! story for you!

While at a conference in Chicago, my laptop mouse died. I wasn’t sure if it was broken or just needed a new battery.

So I went to the Candlewood Suites store in the lobby, but they didn’t have any “mice” or the battery I needed.

At the front desk, I asked Julie if they possibly had a spare mouse that another guest had left behind. She looked in their little “lost and found” cardboard box, but there weren’t any.

I thanked Julie and headed out to the conference center next door.

5 Attributes of Outstanding Colleagues

Brand new Facebook page. Join us and Be Outstanding! The Outstanding! book explores what it means for an organization to be outstanding. But what exactly makes a co-worker outstanding? People described as “outstanding” by on-the-job colleagues have many attributes. After we provide 5 below, please add to our list! 1. HUMBLE: Self-deprecating humor, takes no credit…

Great Dads Are Great Teachers

DadJimmy Miller (1921-2002)—who lived all of his 80 years in the rolling hills of Upstate NY—was a teacher.

The Cornell wrestling coach and pastor in our home, the man with the Big Smile people still talk about today, was always “preaching”—in a good way.

Through stories, parables, analogies, and metaphors, he imparted wisdom—constantly.

Little did I know that his teachings would become part of every book written by his youngest.

QBQ!  Coach Jimmy’s metaphor about “being good enough to beat the ref” has helped many understand both the danger —and the “wrongness”—of blaming what we can’t control.

Flipping the Switch  Here he pops up twice. One time by sharing the truth that driving is a NO EXCUSES endeavor—just like life—and another when he went the extra mile for this 17-year-old just days after “Mom” died so unexpectedly at 51.

3 Words To Say When People Share Their Dreams

littering blog pic

Would you dump everything, including the kitchen sink (look at the picture carefully), into the world? Probably not.

Yet, without knowing it, many of us do litter by dumping verbal garbage into the minds of co-workers, friends, and family.

In early 1986, after five years with Cargill Inc., I was recruited by a small, unknown training company to sell video-based management development programs to executives. When I announced I’d be leaving Cargill to office from my house, negative garbage was dumped into my mind:

5 Things You Should Know About Leaders

5-2Since we all love a good list, let’s get right to it! Leaders are …

ACCOUNTABLE

Funny thing about leaders and living accountably—they don’t talk about it, they do it. Just as the truly humble don’t boast about how self-effacing they are, leaders don’t run around proclaiming that they take total ownership for their actions, results, and life. They simply live life sans blame, whining, victim and entitlement thinking, being offended all the time, or making excuses. Now that is leadership!

Have you achieved accountable living?