“Hello, how are ‘ya?” “Good to see you!” “Hey, it’s been a while.” That’s how lunch went in the dining establishment that was so fancy, so ritzy, that even the napkins were flecked with gold. As I dined with the top officer of a blue chip insurance firm you would surely know by name (um,…

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People sometimes ask, “Why did you write the QBQ! book, John, and where’d you get the material for it?” Well, here’s where I got it: You. I sold leadership/management training for a decade, sitting in 10,000 hours of workshops with managers and frontline folks. Good people.  Good people who asked bad questions, such as:

QBQ! reader: My friend quit his job because his supervisor was so controlling. Several more employees left, too. The supervisor’s still there. Controlling people—at work and home—don’t know the damage they cause … Emotional connections are severed. Hurts are hardened. Colleagues, friends, siblings, and offspring drift away. Relationships die. Sad. Solution: emotional maturity. Mature people—accountable…

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I love those conflicting two-word phrases called oxymorons … “pretty ugly” “legal brief” “old news” “committee decision” And, “country music.” Another: Adult learning We’re not good at learning because we’ve “mis-learned” what learning is. Learning is not about showing up. Learning is not about going to class, memorizing content, passing a test. That’s called “college.”…

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Like little boys everywhere, our 4-year-old grandson, Joshua, can be loud. When my wife, Karen—aka “Grandma Nonnie”—was driving our van recently with Josh and his toddler sister, “Becca Boo,” sitting behind her in their carseats, she asked Josh to lower his voice. Josh complied. But then he turned to his sister (co-conspirator?) and whispered …

Enter the give-away below … be eligible to win a signed copy of: QBQ! The Question Behind the Question Got #CHANGE? If so, let’s explore the “6 C’s of Change.” Every change process in every organization contains these components. It’s good to name them so we know where we are at any given time. Then we’ll…

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Share your favorite “policies before people” story with us and maybe win an autographed copy of QBQ! The Question Behind the Question! “Organizations that put polices before people fail everyone.” Outstanding! Have you taken the Myers-Briggs Type Indicator (MBTI)? The Millers have, and doing so has enabled us to better understand and relate to each…

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We recommend that you forward this piece to your colleagues and boss to create meaningful dialogue.  Question: Does “free speech” exist in our organization? Resting in a Colorado field, these bales of straw possess a beauty that stems from their “alikeness.” The characteristic of “alikeness” can be of great value when the market wants and expects consistency….

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