“Hello, how are ‘ya?” “Good to see you!” “Hey, it’s been a while.” That’s how lunch went in the dining establishment that was so fancy, so ritzy, that even the napkins were flecked with gold. As I dined with the top officer of a blue chip insurance firm you would surely know by name (um,…

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Don’t miss our give-away below of 3 autographed QBQ! books! Organizations that don’t eliminate blame are burning money. That’s my conclusion from working with more than 1,000 organizations since 1986. In fact, The Question Behind the Question (QBQ!)—a tool for practicing PERSONAL ACCOUNTABILITY—was born as an antidote to blame. Only when individuals engage in accountability, responsibility,…

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Enter the give-away below … be eligible to win a signed copy of: QBQ! The Question Behind the Question Got #CHANGE? If so, let’s explore the “6 C’s of Change.” Every change process in every organization contains these components. It’s good to name them so we know where we are at any given time. Then we’ll…

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Wow, did someone in the public eye really just buck current societal norms by drawing a line in the sand??? Now that’s leadership. Read on … There is an NCAA coach who—while seeking victories—finds victory in teaching discipline, respect for others, and self-control to his players. His name is …

We recommend that you forward this piece to your colleagues and boss to create meaningful dialogue.  Question: Does “free speech” exist in our organization? Resting in a Colorado field, these bales of straw possess a beauty that stems from their “alikeness.” The characteristic of “alikeness” can be of great value when the market wants and expects consistency….

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Congratulations to the winner of our “contest” in the blog below! With 75+ submissions, there were many great “fifth traits” to choose from, but we went with simple. Lisa submitted one word—”forgiving”—and we loved it. Thanks, Lisa! Your signed Outstanding! book is on the way! Do you know someone who stands out on their “likability” alone? If so,…

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