Buy THE QBQ! WORKBOOK – Make Personal Accountability a Core Value!
Tara, #2 of seven Miller offspring—a mom with two kids of her own— watches for examples of the QBQ! book in the world. She just sent me this example of outstanding customer service, with succinct commentary:
“Dad, this is QBQ! all the way!”
Tara’s 3-year-old, our spunky and most chatty granddaughter, McKenna, attends “Tiny Tots and Tumblers” classes at Junior Olympics Gymnastics in Brighton, Colorado.
The owner, Jen Chase, sent all the parents this email:Continue Reading