Personal Accountability: Do You Let People Push Your Buttons?

Do you find yourself dealing with difficult people?

As a kid, I read Ann Landers’ advice column daily. Didn’t we all?

From her, I learned this:

Nobody can make me angry.

Decades later, along came Chuck Swindoll who stated this:

“Life is 10% what happens to you and 90% how you react to it.”

And … in the QBQ! book we preach this: 

Stress is a choice.

These three teachings are worth pondering, practicing, and passing on. And in thinking about them, this little guy comes to my mind:

Continue Reading

Are We Raising Victims? 13 Beliefs to NOT Teach Our Children

I avoid contentious Facebook battles because the “other side” can always respond, just like the first dog Karen and I owned. No matter how much we admonished Marmaduke for barking, he’d let out one more ear-piercing, “Woof!” Every. Single. Time.

Gone now 20 years, we still quote “Duke the Dachshund” when someone insists on getting the last word in.

Woof!

Anyway, skimming a recent Facebook debate, a comment made by a dad caught my eye. In a good way, he masterfully shut down the argument.

As his debate opponent lamented what is “happening to our world” and fretted about how “the children” will be affected, this wise father calmly replied, “I don’t worry about my kids. I didn’t raise victims.

Well done, Dad. As Shakespeare wrote, “Brevity is the soul of wit.”

Let me now say what that father said in different words:

Continue Reading

Outstanding Organizations Know It’s NEVER About The Pickle

Outstanding! 47 Ways To Make Your Organization Exceptional

customers, customer service, choices, outstanding

This organization with more than 2,630 stores is very likely outstanding, but on this day, a franchise owner and his manager were not. Read on …

– – – – – – – – –

My 29-year-old son, Michael, and I met at a sub sandwich shop down the street. A handy location for us bothand now our former favorite place to eat.

It was never about the pickle.

After interacting with a friendly cashier, we got our sandwiches and sat down. When Michael realized we’d not received our sliced half-pickle, he said to the counter guy, “Excuse me, we ordered a pickle and didn’t get it.” His response?

Continue Reading

Skip The Fads—Invest In Training That Achieves 3 Crucial Results

Looking for training that works? Click here.

personal accountability training, training system, training program, qbq“Dad, I didn’t know you could do that!” declared thirtysomething daughter, Tara, grinning ear-to-ear.

Little 4-year-old McKenna loved what she was seeing, too.

What were they so amazed by?

The QBQ! Grandpa efficiently spinning a Hula Hoop around his waist and hips—and keeping it going!

Hula Hoops, what a fad they were.

From pet rocks to PEZ dispensers to parachute pants to spinners, fads can be fun for kids and adults. However, here’s a truth:

Continue Reading

Want Success? Raise Your Inner Game!

mindfulness, raise inner game, david levin

My wrestling coach dad, Jimmy Miller, had a poem hanging on the Cornell University grappling room wall in the 1960s. Still burned into my brain, here’s an excerpt from “The Man Who Thinks He Can”:

If you think you are beaten, you are;

If you think you dare not, you don’t.

If you’d like to win, but think you can’t

It’s almost a cinch you won’t.

If you think you’ll lose, you’ve lost.

For out in the world we find

Success begins with a person’s will,

It’s all in your state of mind.

Powerful stuff, for sure. If that’s not a poem about mindfulness, I’m not sure what is. And “mindfulness” is a hot topic! 

In the QBQ! book we write, “The old stuff is the good stuff”—so in line with that poem, here’s an old idea that is forever good:

Continue Reading